Cover Page Format Essay

Bangalore Aditya Kumar Jha 10RNSB5030 THE OXFORD COLLEGE OF SCIENCE (Affiliated to Bangalore University) BANGALORE – 560102 DEPARTMENT OF COMPUTER SCIENCE & APPLICATIONS CERTIFICATE The forgoing software entitled â€Å"Car Showroom Management System† is presented in manner satisfactory to warrant its acceptance prerequisite to the award of Bachelor of Computer Applications degree, for which it has been submitted. It is understood by this approval that the undersigned do not  endorse or approve any statements made, opinion expressed or conclusion shown therein but approve the software for the purpose it has been submitted. Signature of faculty in charge Signature of Head of the Department Mrs. Vinita Tapaskar, MCA Dr. J Sebastian Nixon PHD, MCSE Name of ExaminerSignature of Examiner 1. 2: Acknowledgment We are extremely grateful and remain indebted to Mrs. Vinita Tapaskar (Project Coordinator) for being a source of inspiration and for her constant support in the De sign, Implementation and Evaluation of the project. We are thankful to her for her constant constructive criticism and invaluable suggestions, which benefited us a lot while developing the project on â€Å"CAR SHOWROOM MANAGEMENT SYSTEM†. She has been a constant source of inspiration and motivation for hard work. She has been very cooperative throughout this project work. Through this column, it would be our utmost pleasure to express our warm thanks to her for her encouragement, cooperation and consent without which we might not be able to accomplish this project. She has given us constructive suggestions and encouragements in developing the â€Å"Car Showroom Management System†. Thanks are also due to Dr. Prof. Elsamma Thomas Varicatt, Principal, The Oxford College of Science, our H. O. D Mr. J. S Nixon and all my teachers for their valuable guidance and their tireless effort in supporting us throughout the course of our study here in the institute. Without their kind support and inspiration, this project would not have resulted the way it is now. We also express sincere thanks to our friends and classmates who were always there for us to help in every possible way. Above all we would like to thank The Almighty God for all the blessings that he had bestowed upon us for giving us the courage and wisdom to face challenges. Thanking you, Aditya Kumar Jha Reg. No: 10RNSB5030 The Oxford College of Science (Affiliated to Bangalore University) Bangalore – 560102 Preface This project â€Å"Car Showroom Management System † gives us the complete information about the Car Showroom. We can enter the record of new cars and retrieve the details of cars available in the showroom. This project is a software application that aims to automate and minimize the traditional way of record keeping, tabulating in particular to Car Showroom’s and hence named as â€Å"CAR SHOWROOM MANAGEMENT SYSTEM†. Well this project incorporates the idea of automation and tries to reduce the man power involved in a showroom. With the help of this software one can easily retrieve all the information regarding a particular car or a particular member that has been registered in the system. It is also possible to retrieve the records of cars that are available or not. The software also enables a user to monitor and access information with just a click of a mouse. Throughout the project the focus has been on presenting information and comments in an easy and intelligible manner. The project is very useful for those who want to know about Car Showroom Management System.

Communication Skills for Health Professionals Essay

Introduction Communication skills are important for health professionals because they deal with different situations and people every day. Furthermore, an example to use the appropriate communication is when the professional has to give bad news of an unfavourable diagnostics. For instance, the dentist to give the diagnostics of oral cancer for their patient, this situation is necessary to have correct communication to do the treatment and to give the correct support for their patient such as empathy and touch. Body Firstly, most of people who seek a professional health is because they are in unfarovable health condition and need special care. Also, it is very common in dental treatment because many people feel afraid when to go the dentist. It is proved that many of them feeling very anxious when they go to a dental treatment (Cockburn and Walters).Principally, in unfavourable diagnostics, for example oral cancer. In this context, the health professional have ability to provide the appropriate communication such empathy. For professional to be empathy is very important for all principally in bad news that involves patient and sometimes to their family fully to give information and to help continuing the treatment.(Mundada, 2012). A patient with an unfavourable diagnostics need of feel comfortable on various parameters and the empathy as communications is very helpful like dealing with your anxiety, expectations for your family can follow the treatment. The empathy interferes On impacts of the t reatment procedure and the expectations of what will be the treatment. This type of communications is extremely important in case the conversation, clarify doubts and speak as will be the treatment for the patient to be aware of what can happen and not have unexpected reactions. Secondly, it is very important factor and has a good ability of communication such as touch because it helps to support psychological care during treatment. Sometimes many doctors have difficult to deal with kind of situations such as painful, physical suffering impending death and bereavement (Cockburn and Walters, 1999). Also, it is known that many undergrade students are not trained in communications skills and many medical schools do not insist in this subject. Its represents the lack of  touch in a long time (Cockburn and Walters, 1999). The communication such as touch in the treatment sometimes is difficult to many doctors because they attend many people in the same day and they will have this situation for a long time.(Cockburn and Wlaters,1999) that occurs common factor and many times it is interfere in the patient treatment because they do not have the adequate type of this. Principally, with bad diagnostics that usually is not expected for anyone. One of the most difficult tasks for some doctors is to break bad news to a patient, such as a diagnosis of cancer. (Cockburn and Waterls, 1999) That may causes stress, familiars problems, emotional factors. The most appropriate commination skills is helpul to create a field to the patient feel comfortable and freely to do the procedure and touch in extremely important in this situation. The most important factor for the communicate is with professionalism and use the communication that can better confidence and quality of care in the patient.(Mundada,1992).Its helps the patient expects dentists to listen and understand their needs.(Mudunda,1992). Conclusion Take everything into account communications skills are essential for all health professionals. Sometimes, in medical schools this subject in not trained to undergrade (Cockburn and Walters). Also, lack of communication can interfere the patient treatment principally when is necessary give bad news that involves many emotional problems such as psychological and anxiety. Obviously, the professional cannot support all problems to their patient but give the appropriate support with professionalism and empathy and touch good cues of communication and it help the professionals to have a great impressive and attend the necessity of their patients.(Mundada and Walters). Reference: Annette Hannah, Ph.D.; C. Jane Milliamp, Ph.D.; Kathryn M.S. Ayers, M.D.S. A Communication Skills Course for Undergraduate Dental Students. Journal of Dental Education. Volume 68, Number 9 J. Cockburn and W. A.W. Walters. Communication between doctors and patients. Current Obstetrics & Gymecology (1999) 9, 34400 1999 Hat-court Brace & Co. Ltda. Mundada,Vikek. Effective communication skills and professionalism for better dentistepatient relationship. Indian Journal of Dentistry 2012.July e September Volume 3, Number 3; pp. 182 e 183.

Compare the Neo-Freudian Theories of Personality to Freudian Psychoanalysis

The hypothesis that personality characteristics directly influence physical health is a big part in health psychology and related fields (Smith, 2013). This information is often not dealt with completely when dealing with the insufficient attention to personality measurement. The ideal is that submission is a somewhat healthier stance than that of a dominate personality. The fear of rejections, negative evaluations and social anxieties are inversely associated with dominance.So the studies on dominance provide statistically significant disconfirming evidence regarding interpersonal sensitivity and cardiovascular disease. This information has been presented in a clear conceptual model of potentially important personality traits related to health (Smith, 2013). There is no substantial evidence that there is interpersonal sensitivity predicts the infectious diseases or cardiovascular disease. There is many concerns about the positives and negatives of this study due to the potential of convincing individuals that they have no control in their own health.The main purpose of this kind of study is to provide for useful tools. There is a certain amount of reading that is to be considered to be a potential issue as to if the personality characteristics directly influence the health of a person. A discussion on animal research is related to some of the hypothesis. In these studies a widely cited animal research is that in social behavior provide further evidence that dominance can promote cardiovascular disease. In male monkeys, the dominate male is put under a great deal of stress to deal with the whole group.There are also studies that prove the difference that being submissive in personality is a way to gain more cardiovascular disease. Personality implications of adaption-innovation: v. birth order as a determination of cognitive style. The first born child is the personality type that is the child the parents learn with and from. This is the child that generally is the obedient child and is readily available to mind their parents. This particular study deals with the birth order in the cognitive abilities of the child as well as the way to solve problems by doing things differently or breaking paradigms.When there is left brain domination then the planned approach relates to the adaption, and the right brain dominated individuals relates to innovation. The general belief is that Kirton believes that an individual’s position on the dimension of adaptation-innovation is determined by genetic component. These traits in first born children are conforming, efficient, and disciplined (Skinner & Fox-Francoeur, 2010). These individuals tend to reject new ideas, especially when the ideal is something that has been tried and true for a substantial amount of time.The adaptation tends to be in the first born and the innovation tends to be with the later born of children. Direct and Indirect effects of Birth order on personality and Identity: Suppo rt for the null Hypothesis The hypothesis is that the proposed birth order affects the psychological outcomes through the different investments between the parents and the children and the differences in the identification from between the parent to the child (Dunkel, Harbke, & Papini, 2009).The difference is that the hypothesis of the birth order is not simply the psychological effect of the birth order, but it is the amount of everything that the parent invests in the child that bonds the child to the parent. This also causes different types of psychological development of these children. The understanding is that the first born child will more try to attempt to win favor with the parent by identifying with the parent and then the differential investments with the other children that will not be as anxious to identify with the parents.There are generally five accepted traits of a first born child are more conscientious, extroverted, and possibly neurotic while being less open and agreeable (Dunkel, Harbke, & Papini, 2009). Birth order or the psychological effects of birth order is not always straightforward in the findings and understandings. There are always changes made when determining the psychological effect of birth order with other changes in the child’s life such as divorce, step-siblings, half siblings, adopted siblings and spacing between siblings that would change the dynamics of the whole birth order process.There are other factors that have to be considered in this process is that the age of the parents, education level which are both in direct relation to the maternal issues of the parents which are put upon the child. Also the full model is where the psychological effect is up to the parent’s investment and identification. The evaluation of the data is in several steps. First the information is dealing with the participant’s age, gender, and parental education.Then the next is the evaluation of the maternal age as a potent ial moderator of the relation between birth order on personality information (). Then the evaluation of closeness, rejection and identification as potential mediators in how the birth order influences personality hypothesized (Dunkel, Harbke, & Papini, 2009). The determination of the age, gender and parental education is that is unlikely to influence the behaviors and psychological addressing of the closeness, rejection or identification of the children.The closest degree of relationship is dealing with the first born and the maternal age. The indirect effects on personality and identity and there is a direct absence between birth order and any of the personality or identity. With the findings of the instance is that the children find the niche in the family with the parents ability and investment in the child from birth order to personality and identify formation. This information was stating that the psychological effects are not directly related to the birth order or the mediator that is the closeness or rejection from the mother.The potential outcomes the more sensitive the family dynamics it is reasonable to conclude that birth order is of little importance in predicting individual differences in personality and identity (). The effects of birth order on personality traits and feelings of academic sibling rivalry have been documented with the connection to birth order and personality; however, there are still controversies over the types investigated. The first born child was the birth order contributed to why children with the same family have different personalities.When handled appropriately the first born child can be responsible and even a protective person. When handled inappropriately the first born child could end up with criminalist type tendencies and very neurotic in their behaviors. The child that is always trying to play catch up with the eldest child is more likely to become neurotic. The first born child generally takes the parental role as the surrogate parent to their siblings, where the later of the children generally take new interests and activities within the family to prove that they are worthy of attention.There are three different kinds of personality traits that are dealt with when dealing with birth order and that is social, academic and physical. Sibling rivalry does not usually decrease with age spacing, number of parent’s numbers or sibling within the family and the ability to develop strategies and support for children suffers with sibling rivalries (Badger & Reddy, 2009). The academic scores between the lastborn participants are tat scoring is higher than last born participants. The second is the conscientiousness scores was the first born were significantly different than that of the last born.Then the differences in the openness to Experience and Agreeableness the last born participants scored higher than that of the first born child. Preliminary analyses show the main difference in the birth order and conscientiousness with firstborn children having higher levels of higher conscientiousness. The last children are more likely to experience the feeling of inadequacy compared to the eldest child (Badger & Reddy, 2009). The issue with the last born experiencing more academic rivalry may be explained that the youngest siblings were more likely to feel inadequate.There has been much discussion about the damage that is done by sibling rivalry that concerns issues all the way from resentment, to no harm, to serious harm between siblings. The discussion is ongoing to determine if the birth order does actually have a considerable impact on the continued sibling rivalry. Research suggests that birth order does influence various personality traits that are continuous, such as conscientiousness, openness to new experience and agreeableness but there is much debate about sibling rivalry.Introduction to the Commentaries and Online Forum of Personality Disorders: Theory, Research and T reatment Research on personality disorders has a long history of clinical and theoretical literature on the pathogenesis and treatment of personality disorders. This area has seen a large increase in this area leading to understanding of the nature, course, correlates and consequences of personality broadly (Krueger, 2010). The research has lead to a better understanding and treatment of the personality disorders.Narcissism is a dimensional trait should be used to help propel the research of personality disorders. The personal inflammation of the worth of oneself, power, prestige and vanity is the personality disorder that is gives the unearned sense of entitlement. These individuals have the belief that they should have extreme attention from others and have an extreme lack of empathy for others. The understanding of these personality disorders also assists with the potential of prevention and intervention programs to deal with the personality disorders (Krueger, 2010).With the pra ctice and realization of the different types of personality disorders there are more opportunities to work between the clinical researchers, and clinicians to maintain a dialogs to increase the understanding and treatment of these disorders. The ability to create the dialog between the clinicians and the clinical researchers that will highlight some unanswered questions that will help to work toward questions that need to be addressed in the research. The publishing of the information that is gathered would assist in helping and giving relief to the individuals that suffers of these personality disorders.

The Parthenon & Pantheon Essay Example | Topics and Well Written Essays - 1000 words

The Parthenon & Pantheon - Essay Example Both the pantheon and the Parthenon were built as places of worship and were both used by the people who built them as temples to their Gods. The Parthenon was built between 447 BC and 438 BC by the ancient Greeks whereas the pantheon was built by the Romans between 118 and 128 CE. Thus because of this, we are able to see the influence of the Greeks on the roman art through comparing the two structures. A part from being places of worship the two temples share other common characteristics. However, they also have a number of differences in terms of function, themes and ideology. The two structures still stand today and serve as a proof to the skills of the architect, artisans and administrators who inspired and gave people pride to practice architectural works. Therefore, in this work we compare these two famous historical monuments so as to realize the importance of knowledge of context and culture in understanding and interpreting art. The Parthenon The Parthenon was a temple built by the Greeks on the Athenian Acropolis. It was dedicated to the goddess Athena who was considered by the Greeks as their patron. The construction of Parthenon started in 447 BC and ended in 438 BC, although its decorations went on until 432 BC (Moffett Wodehouse and Fazio, 83). The Parthenon was built to replace the older temple of Athena (pre- Parthenon or older Parthenon) which was destroyed during the Persian invasion of 480 BC. The Parthenon was later on changed into a Christian church in the fifth century AD. The church was dedicated to the Virgin Mary (Moffett Wodehouse and Fazio, 85). However, in 1687, the Parthenon and its sculptures were severely destroyed after an Ottoman Turk ammunition dump in the temple was ignited by the Venetian bombardment. Some of the sculptures that survived the destruction were later sold to the British Museum in London in 1816. The sculptures which came to be known as the Elgin marbles or the Parthenon marbles are now displayed in the museum (M obile Reference, 112-114). The temple remains the most important surviving building in Greece. Its decorations and sculptures are considered as some of the great art works of the Greeks. The building is regarded as a symbol of democracy and one of the greatest cultural monuments in the world (Moffett Wodehouse and Fazio, 85). The Parthenon was rectangular in shape with a lot of low steps and a colonnade of highly decorated Doric columns around it. The structure was built in the ratio of 4:9 in breath to length. The entire structure including the roof was constructed using fine white marble. It is also important to note that Doric was not just a style of columns but an architectural style. Therefore, the Parthenon was built in Doric style (Mobile Reference, 115). The Pantheon The pantheon was originally built by Marcus Agrippa between 27 and 25 BC. It was built to commemorate the defeat of Antony and Cleopatra by Actium (Bunson 410). However, this original temple was burned down in 8 0 AD and the pantheon was reconstructed by Emperor Hadrian in 125 AD. Hadrian provided the basic plan, an architectural design for the building. This second temple was dedicated to all the Roman gods (DuTemple 16). The pantheon was dedicated to the church of St. Mary and the Martyrs in 609 AD by pope Boniface IV. This dedication prevented it from being destroyed like other pagan temples and enabled it to survive the middle-Ages (Bunson 410). The pantheon gave the Romans pride and reaffirmed their strength and wealth (DuTemple 9). The pantheon design was highly influenced by the Greek because the Romans highly admired art and architecture of the Greeks. The influence is evident in construction of the portico in front of the structure. The portico is rectangular in shape and utilizes the columns of the Corinthian order. The pantheon is circular in shape. It consists of a portico, a porch which leads to the entrance, with huge columns made of granite. The columns are Corinthian in styl e. The Corinthian

Accounting assignment Essay Example | Topics and Well Written Essays - 1000 words - 1

Accounting assignment - Essay Example ac, a portfolio of professional and consumer software applications, a variety of service, support and accessory offerings and the OS X and iOS operating systems. 2) Examine its Balance Sheet. Make a list of different accounts of Assets, distinguishing between Current and Non-Current (Tangible and Intangible), and Liabilities, distinguishing between Current and Long-Term Liabilities. Under this disclosure there are several items that are listed. These items include basis of presentation and preparation of financial statements. They prepared and presented under the U.S. GAAP. The company’s fiscal year ends on last Saturday of September and has 52 or 53 weeks period. The second item is revenue recognition, financial instruments and foreign currency translation. This shows the Company’ revenue generating activities and items. Under this note there are items such as Cash, Cash Equivalents and Marketable Securities, derivative financial instruments and accounts receivables. The other disclosures include income taxes, long term debt, shareholder’s equity, comprehensive income, benefit plans, commitments and contingencies, segment information and geographic data and selected quarterly financial information that are not audited. 4) Calculate the gross profit percentage for each of the years shown in the company’s income statements. Evaluate the company’s trend in sales and gross profit. By what percentage amounts did net sales increase or decrease in each of the years reported? The company’s sales are increasing at a stable rate however the increase in cost of sales causes the gross profit to decrease. Gross profit increases in the year 2012 but decreases in the year 2013. In the year 2012 net sales increased by (156508-108249)/108249= 44.58 percent. In the year 2013 it increased by (170910-156508)/156508= 9.20 percent. The company reports both investments in short term and long term marketable securities. These marketable securities are carried ate their

Phonemic Awareness Essay Example | Topics and Well Written Essays - 1000 words

Phonemic Awareness - Essay Example Since early times, children understanding in reading have gone through diverse changes. These changes are the basic factors that guarantee either the malfunction or success of children in learning how to read. Long ago, people suggested that children learned how to read by understanding letters. This old methodology was used in teaching learning skills to children. There are challenges that are accompanied by the use of letters in teaching reading skills. A German researcher suggested the use of words in teaching reading skills instead of using letters. This is because words provide meaning and make sense while letters provide parts of the idea. It is because of this reason that both parents and teachers are debating whether to use the letter approach in teaching reading skills or use of word approach in teaching reading skills. Some researchers conducted experiments that proved the Whole Word Approach to be advantageous to the Letter Approach. It was proven that identifying a five-l etter word is easier than identifying five random letters. He also suggested that it takes a long time to identify random words than it takes to identify a sentence. (Moustafa, 2008). It is unfortunate that even after it was proven that Whole Word Approach is better than Phonemic Approach; people still use Letter Word Approach. Teachers who taught children using letter approach recommended children to read text that was manipulated with letters while those who utilized Whole Word Approach recommended children to read text that is controlled by words. At the start of the twenty first century educationist recommended the combination of both Whole Word Approach and Letter Approach. It was after these encounter that educationist in America emphasized on the use of Whole Word Approach and discouraging the use of Phonic Approach. Children were given storybooks to read, and this was supposed to improve their reading skills. The books contained pictures that were used for understanding of t he story, the words did not contain the story line but the pictures did. Researchers argued that phonic contributed to illiteracy because it does not give instruction. It is because of this reason that teachers are advised to teach children on the different sounds of letters. This enables learners to read and understand effortlessly (Moustafa, 2008). Even though there is great difference in letter approach and whole word process approach, the two have the same principle. The two processes assume that teaching to read is part of the whole process, in that as children study to read letters and words they are able to learn the

Managing the marketing process of Jims Cleaning Essay

Managing the marketing process of Jims Cleaning - Essay Example According to the study conducted an organisation orientation consists of production, product, selling, and marketing. If these four segments are not available, an organisation does not exist. Therefore, the marketing process is managed by the top marketing professionals. The top marketing professionals manage the marketing process by analyzing the market trends and market structure, absorbing the opportunities from the environment, developing the effective strategies, planning, implementing and controlling the marketing strategies and functions, and finally measuring the business efficacy to evaluate on how well the marketing process is managed by the top marketers. Jim’s Cleaning is the leading organisation that has been used in this assignment for analyzing its business effectiveness, marketing approaches, marketing strategies, and its business and market metric in which it operates. The effectiveness of the business can be measured by evaluating the performance of an organi sation. The effectiveness of business is measured in terms of business profitability and business performance increased or decreased due to marketing activities. Marketing mix and customers are the two tools that must be accurately managed by the top marketers for managing and aligning the marketing activities together to achieve productive results. Marketing activities need to be according to the market segment and also according to the lifestyles of the market segment. A marketer must ensure that the goods and services must be available to the customers and a clear message should be communicated to them. Jim’s Cleaning is a well known company in Australia that has a numbers of franchises in various countries. It is regarded as the most profitable company that provides wide range of cleaning services to customers (Jim’s Cleaning Group). Following are some of the significant tools that measure the business effectiveness of Jim’s Cleaning. Managing 7 P’s t hrough 4 C’s for Business Profitability It is commonly known that marketing is a game and there are 7 P’s of marketing; product, price, placement, promotion, people, process, and physical evidence. These 7 P’s are the tools that are needed for playing the game between the buyers and the sellers. Customers need to be catered in terms of all marketing aspects so that they prove to be highly profitable for the business. Buyers and sellers exchange values for satisfaction that results in profitability. Product, price, placement, and promotion are the traditional P’s used for goods, whereas, people, process, and physical evidence are the extensions used for services. If these 7 P’s are properly managed by the marketers through the use of 4 C’s, it means an organisation is working and managing the marketing activities effectively that results in the increased profitability, growth, and market value of an organisation. Customer Solution: Customer s olution is related with the first P that is product. The top marketers search for the problem of the customers, identifies the problem, create solutions (goods or services) for the solving the problem, communicate the message to the customers about the goods or services, and finally delivers the value to the customers for satisfying their needs (Armstrong and Kotler, 82). Jim’s Cleaning provides cleaning solutions for homes and offices. It provides wide ra

Essay Question 3 Example | Topics and Well Written Essays - 250 words

Question 3 - Essay Example chists obtain power through it because they can control the public by ensuring that equality on some commodities and activities are championed (Spaaij, 2010). In the second principle, anarchism employs proactive approaches, where they assume that not everyone in society has the ability to get access to the free services offered. Therefore, it is upon those who have to make sure that they share with those who do not have. While people may confuse anarchism and terrorism as being one thing, they are completely two different forms of leadership. Even though both of them employ oppression theories, anarchism tends t o champion for equality and protecting human rights where possible (Fleming, 2000). On the other hand, terrorism, which is motivated by extreme radicalization of religious ideologies, has little thought of what human rights are. They believe dying is the only way through which people can protect the Islamic religion and have an external peace. However, anarchism has varying schools of thought, where individualist anarchism and anarcho-capitalism believe that all natural resources should be privatized. The same case is common in the Middle East countries, where people are allowed to own oil wells, while those who are not lucky are either poor or into other businesses. The other school of thought, which involves libertarian socialism and geoanarchism believe that natural resources should remai n public so that every person benefits from the revenue. Terrorist organizations identified with anarchism include Anarchist Black Cross, Autonomous Action, Foot Not Bombs, and International of Anarchist Federations among others (Book chin, 2005). Most terror groups seem to use anarchism, with the thought that by owning natural resources, especially oil, uranium, and other weaponry mineral will make them superpower militia groups and would control every activity in its boundaries. However, a good thought on anarchism makes it different from what terror groups carry

Buying Behavior & Market Analysis Essay Example | Topics and Well Written Essays - 1000 words

Buying Behavior & Market Analysis - Essay Example It also took a substantial amount of risk because some of the files could be corrupted and it wouldn’t function. Again, the game could refuse to work with my computer. On the other hand, a low involvement purchase needs simple process of evaluation. Buying underwear was simple and it is something I do every now and then. I knew the brand and the size I was going for. In purchasing the computer game, I felt that I needed a better and a recent version of the game I had. I had seen this new version in my friend’s computer and felt that I, too, should have one like that. The next thing I did was to enquire about the game. The price was the first thing to enquire so that I could know if I could afford it or at least needed some assistance. Another thing that I had to know was whether the game could play on my computer, that is the processor and RAM requirement of the game. Lastly I had to enquire if there was a warranty in case the game was not in good condition. After getti ng all the information about the game, I had to evaluate in what terms it was better than the one I had. Another friend of mine had told me about another similar computer game and I had to go and enquire from him and compare the two. Finally I decided to purchase the game. It worked well with my computer and I was completely satisfied with that purchase. In purchasing the underwear, the task was rather simple. ... I purchased the underpants and they were just as good as I had expected. The process of purchasing a computer game is quite different from the process involved in purchasing the underwear. First, it is the time taken in each stage of the process. In a low involvement purchase, the process is quite simple because it involves purchases we do regularly. Most of the time, in a low involvement purchasing, we skip some steps or even rearrange these steps. When a need arises, the next step automatically is searching information about what one needs, however, this step is mostly skipped in low involvement purchasing. This is because one already knows what they want. From there, the decision is made and one goes straight to purchasing. In a high involvement purchasing, all the steps have to be followed and this makes the process longer. One has to take a lot of time in searching for information about the product to be purchased. Also, a lot of time is needed in evaluation of alternatives so t hat one purchases the best product. The other difference between the two purchases is that in the purchase of computer game there was a high risk involved compared to purchasing underwear. The risks in a high involvement purchase are due to the amount of money involved. This is because it is not the kind of a purchase one does every now and then. This is the reason why it is important to take enough time in the process When marketing any product, the essence is to attract and persuade customers to purchase your products. This process is not as easy as it sounds. One has to have the skills needed in order to affect the decision of the buyer. Understanding the customer behavior model is the first step in marketing of any product, be it a low or a high involvement purchase. However,

HUM1000 - Introduction to the Humanities Essay Example | Topics and Well Written Essays - 1250 words

HUM1000 - Introduction to the Humanities - Essay Example I married, climbed the ladder of success and then wham; just when I thought it was all coming together nicely, there was my epiphany moment. How sad to have spent my entire life merely existing when my soul was dying to live! Such is life; full of surprises and lessons to learn. It’s amazing to see how fragile and unpredictable life is, full of twists and turns in the unexpected. We think we are living our lives in the utmost way, yet we’ve not begun to live at all. Existence carries a heavy price for everyone. There is the life we didn’t live, and all the joy missed along the way, as well as the life we endured, with all the misery and suffering like â€Å"a stone falling downward with increasing velocity.† I really didn’t know much about bringing my family close to me; most people were respectful and polite in families when I grew up. Honestly, I thought that’s how it was done. I was a good man, a good provider; I always tried to do the right thing at the right time, a proper life I lived. Isn’t that what good men do? Yet, I see â€Å"my life was not real at all but a terrible and huge deception which had hidden both life and death.† To live a lie is not to have lived at all. I would give anything to be able to go back and embrace my family; to be close to them, to really know them and have them know me. If only I could hold my children one more time, I would bring them close and tell them to love with all your heart, make each day the best day of your life, and most of all, choose people over things. Don’t worry so much about the things that don’t matter, the petty things that don’t really add quality to your life; those silly, small things will take care of themselves. The real world is the world of right now, today is all there is. Live your life on purpose, making each day a real part of your dream. Don’t wait until tomorrow

Examining the effects of foreign workers' performance on the quality Literature review

Examining the effects of foreign workers' performance on the quality of service in Singapore - Literature review Example It is also important to understand one’s supervisor’s expectations’ and the performance review process that will be used to determine the quality of work done (Wee, 2001, 55). It is important to discuss with one’s supervisors issues that affect your work performance and things that can be done to help improve work performance. Fong and Lim (2002, 572) describes performance as an individual level variable meaning that performance in work should be something that a single individual does. Fong and Lim (2002, 67) define performance as behaviour consisting of more than what is observable in an individual, it also includes the mental productions of an individual and this differentiates performance with success. Chowdhury (2003, 18) explains in a way that performance being behaviour leads to success but there is more than behaviour that leads to success, for success to be there influence of other individual must be involved. Chowdhury (2003, 21) also stated that goal relevant is one of the key features of job performance. This is because performance should be related to goals of an organization. Campbell (2009) came up with certain factor models of performance. This is because performance is not single unified because the different kinds of jobs available have different performance standards. These factors include task specified behaviours which is the behaviours that individuals adopts due to the job they are doing. There is also the non-task specific behaviours which are behaviours undertaken by individuals but not particularly related to their job (Huff, 1999, 238-9). The third factor is communication both written and oral which is involved on how the message is delivered. Performance of an individual assessment according to Campbell (2004) is effort which shows the commitment of people to their job. The fifth factor is personal discipline; people are expected to obey the law. The other model says that individuals are expected to help o ut their colleagues to help maintain group goals. Supervisory or leadership component is the other factor and the last factor according to Campbell (2004, 112) is managerial which involves the sectors of one’s job that does not require supervision. Ayubi (2001, 66) also had his model on work performance. Performance according to Ayubi is broken into four dimensions and the first is the task oriented behaviours which just like in Campbell’s model involve the tasks that are relevant to one’s job. The other dimension is interpersonally oriented behaviours which is the interaction between an individual and the other employees. The third dimension is down- time behaviours which are an individual’s behaviours during their free time and the last dimension is destructive behaviours. Measures of Work Performance There are three major classes of workers’ productivity. The first one is production counts which aim at measuring what every individual in an organ ization produces. The individual with the highest is declared the most productive worker. There are however certain difficulties with the method and one are that this method can lead to changing behaviours of workers (ERC, 2003). The other difficulty is that the method is not very effective

Jewish American Literature Essay Example for Free

Jewish American Literature Essay Jewish American Literature holds an essential place in the literary history of the United States. It encompasses traditions of writing in English, primarily, as well as in other languages, the most important of which has been Yiddish. While critics and authors generally acknowledge the notion of a distinctive corpus and practice of writing about Jewishness in America, many writers resist being pigeonholed as Jewish voices. Also, many nominally Jewish writers cannot be considered representative of Jewish American literature, one example being Isaac Asimov. Beginning with the memoirs and petitions composed by the Sephardic immigrants who arrived in America during the mid 17th century, Jewish American writing grew over the subsequent centuries to flourish in other genres as well, including fiction, poetry, and drama. The first notable voice in Jewish- American literature was Emma Lazarus whose poem ‘The New Colossus’ on the Statue of Liberty became the great hymnal of American immigration. Gertrude Stein became one of the most influential prose-stylists of the early 20th century. The early twentieth century saw the appearance of two pioneering American Jewish novels: Abraham Cahans The Rise of David Levinsky and Henry Roth’s Call it Sleep. It reached some of its most mature expression in the 20th century ‘Jewish American novels’ by Saul Bellow, J. D. Salinger, Norman Mailer, Bernard Malamud, Chaim Potok, and Philip Roth. Their work explored the conflicting pulls between secular society and Jewish tradition which were acutely felt by the immigrants who passed through Ellis Island and by their children and grandchildren. More recent authors like Nicole Krauss, Paul Auster, Michael Chabon, Jonathan Safran Foer andArt Spiegelman have continued to examine dilemmas of identity in their work, turning their attention especially to the Holocaust and the trends of both ongoing assimilation and cultural rediscovery exhibited by younger generations of American Jews. Arguably the most influential of all American- Jewish novels was Leon Uris Exodus. Its story of the struggle to create the modern state of Israel translated into Russian became the inspiration for hundreds of thousands of Russian immigrants to Israel. Modern Jewish American novels often contain (a few or many) Jewish characters and address issues and themes of importance to Jewish American society such as assimilation, Zionism/Israel, and Anti-Semitism, along with the recent phenomenon known as New Anti-Semitism. Two Jewish- American writers have won the Nobel Prize, Isaac Bashevis Singer and Saul Bellow. Bernard Malamud is considered one of the most prominent figures in Jewish –American literature. BERNARD MALAMUD ( 1914-1986). Malamud’s stories and novels, in which reality and fantasy are frequently interfaced have been compared to parables, myths and analogies and often illustrate the importance of moral obligation. Although he draws upon his Jewish heritage to address the themes of sins, suffering, and redemption, Malamud emphasizes human contact and compassion over orthodox religious dogma. Malamud’s characters, while often awkward and isolated from society, evoke both pity and humor through their attempts at survival and salvation. Sheldon J. Hershinow observed: â€Å"Out of the everyday defeats and indignities of ordinary people, Malamud creates beautiful parables that capture the joy as well as the pain of life; he expresses the dignity of the human spirit searching for freedom and moral growth in the face for hardship, injustice, and the existential anguish of life. BIOGRAPHY Malamud was born on April 28, 1914, in Brooklyn, New York, to Russian Jewish immigrants. His parents, whom he described as â€Å"gentle, honest, kindly people,† were not highly educated and knew very little about literature of the arts: â€Å"There were no books in the house, no records, music, pictures on the wall. † Malamud attended high school in Brooklyn and received his bachelor’s degree from the City College of New York in 1936. After graduation, he worked in a factory and as a clerk at the central bureau in Washington, D. C. Although he wrote in his spare time, Malamud did not begin writing seriously until the advent of the Second World War and the subsequent horrors of the Holocausts. He questioned his religious identity and started reading about Jewish tradition and history . He explained: â€Å"I was concerned with what Jews stood for, with their getting down to the bare  bones of things. I was concerned with their ethnically –how Jews felt for they had to live order to go on living. † In 1949, he began teaching at Oregan State University; he left this post in 1961 to teach creative writing at Bennington College in Vermont. He remained there until shortly before his death in 1986. Starting in 1949, Malamud taught four sections of freshman composition each semester at Oregon State University (OSU), an experience fictionalized in his 1961 novel ‘A New Life’. Because he lacked the Ph. D., he was not allowed to teach literature courses, and for a number of years his rank was that of instructor. In those days, OSU, a land grant university, placed little emphasis on the teaching of humanities or the writing of fiction. While at OSU, he devoted 3 days out of every week to his writing, and gradually emerged as a major American author. In 1961, he left OSU to teach creative writing at Bennington College, a position he held until retirement. In 1967, he was made a member of the American Academy of Arts and Sciences. In 1942, Malamud met Ann De Chiara (November 1, 1917 March 20, 2007), an Italian-American Roman Catholic, and a 1939 Cornell University graduate. They married on November 6, 1945, despite the opposition of their respective parents. Ann typed his manuscripts and reviewed his writing. Ann and Bernard had two children, Paul (b. 1947) and Janna (b. 1952). Janna Malamud Smith is the author of a memoir about her father, titled My Father is a Book. Malamud died in Manhattan in 1986, at the age of 71. WORKS OF MALAMUD Malamud’s first novel, ‘The Natural’ (1952 ) ,is considered one of his most symbolic works . While the novel ostensibly traces the life of Roy Hobbs, an American baseball player , the work has underlying mythic elements and explores such themes as initiation and isolation. For instance, some reviewers cited evidence of the Arthurian legend of the Holy Grail; others applied T. S. Eliot’s ‘wasteland’ myth in their analyses ‘The Natural’ also foreshadows what would become Malamud’s predominant narrative focus: a suffering protagonist struggling to reconcile moral dilemmas, to act according to what is right, and to accept the complexities and hardships of existence. Malamud‘s second novel, ‘The Assistant’ (1957), portrays the life of Morris Bober, a Jewish immigrant who owns a grocery store in Brooklyn. Although he is struggling to survive financially, Bober hires a cynical anti-semitic youth, Frank Aloine after learning that the man is homeless and on the verge of starvation. Through this contact Frank learns to find grace and dignity in his own identity. Described as naturalistic fable, this novel affirms the redemptive value of maintaining faith in the goodness of the human soul. Malamud’s first collection of short stories, ‘The Magic Barrel’, (1958) was awarded the National Book award in 1959. Like ‘The Assistant’, most of the stories in this collection depict the search for hope and meaning within the grim entrapment of poor urban settings and were influenced by Yiddish folktales and Hasidic traditions. Many of Malamud’s best known short stories, including ‘The Last Mohican’, ‘Angel Levine’, and ‘Idiots First’, were republished in ‘The Stories of Bernard Malamud’ in 1983. ‘A New Life’ (1961), considered one of Malamuds most true-to-life novels, is based in part on Malamuds teaching career at Oregon State University. This work focuses on an ex-alcoholic Jew from New York City who becomes a professor at a college in the Pacific Northwest. It examines the main characters search for self-respect, while poking fun at life at a learning institution. Malamuds next novel, ‘The Fixer’ (1966), is one of his most powerful works. The winner of both the Pulitzer Prize and the National Book Award, this book is based on the historical account of Mendel Beiliss, a Russian Jew who was accused of murdering a Christian child. With ‘The Tenants’ (1971), Malamud returns to a New York City setting in a contrast between two writers—one Jewish and the other African American—struggling to survive in an urban ghetto. Malamud further addresses the nature of literature and the role of the artist in ‘Dublin’s Lives’ (1979). In this work, the protagonist, William Dublin, attempts to create a sense of worth for himself, both as a man and as a writer. Malamuds last finished novel, ‘Gods Grace’ (1982), studies both the original Holocaust and a new, imagined Holocaust of the future. The novel is a wild, at times brilliant, at times confusing, description of a flood similar to that in the Bible story of Noahs ark. Malamud continued to place stories in top American magazines. Mervyn Rothstein reported in the New York Times that Malamud said at the end of his life, With me, its story, story, story. In Malamuds next-to-last collection, ‘Rembrandts Hat’, only one story, ‘The Silver Crown’, deals with Jewish themes. Malamud is also renowned for his short stories, often oblique allegories set in a dreamlike urban ghetto of immigrant Jews. Of Malamud the short story writer, Flannery OConnor wrote: I have discovered a short-story writer who is better than any of them, including myself. He published his first stories in 1943, ‘Benefit Performance’ in Threshold and ‘The Place Is Different Now’ in American Preface. In the early 1950s, his stories began appearing in Harpers Bazaar, Partisan Review, and Commentary. ‘The Magic Barrel’ was his first published collection of short stories (1958) and his first winner of his first National Book Award for Fiction. Most of the stories depict the search for hope and meaning within the bleak enclosures of poor urban settings. The title story focuses on the unlikely relationship of Leo Finkle, an unmarried rabbinical student, and Pinye Salzman, a colorful marriage broker. Finkle has spent most of life with his nose buried in books and therefore isn’t well-educated in life itself. However, Finkle has a greater interest – the art of romance. He engages the services of Salzman, who shows Finkle a number of potential brides from his magic barrel but with each picture Finkle grows more uninterested. After Salzman convinces him to meet Lily Hirschorn, Finkle realizes his life is truly empty and lacking the passion to love God or humanity. When Finkle discovers a picture of Salzman’s daughter and sees her suffering, he sets out on a new mission to save her. Other well-known stories included in the collection are: ‘The Last Mohican’, ‘Angel Levine’, ‘Idiots First’, and ‘The Mourners’. This last story focuses on Kessler, the defiant old man in need of social security and Gruber, the belligerent landlord who doesnt want Kessler in the tenement anymore. Malamud’s fiction touches lightly upon mythic elements and explores themes like isolation, class, and the conflict between bourgeois and artistic values. His prose, like his settings, is an artful pastiche of Yiddish-English locutions, punctuated by sudden lyricism. Writing in the second half of the twentieth century, Malamud was well aware of the social problems of his day: rootlessness, infidelity, abuse, divorce, and more. But he also depicted love as redemptive and sacrifice as uplifting. In his writings, success often depends on cooperation between antagonists. For example, in The Mourners landlord and tenant learn from each others anguish. In ‘The Magic Barrel’, the matchmaker worries about his fallen daughter, while the daughter and the rabbinic student are drawn together by their need for love and salvation. Malamuds third story ‘Rembrandts Hat’ collection is noteworthy for its consistently pessimistic tone and theme of failed communication in stories such as ‘My Son the Murderer’, ‘The Silver Crown’, and ‘The Letter’. ‘The volume The People’, and ‘Uncollected Stories’ contains an unfinished novel about a Russian Jewish peddler in the American West who becomes a marshal and is kidnapped by Indians. It also includes fourteen stories written between 1943 and 1985. LIST OF OTHER NOTABLE JEWISH AMERICAN WRITERS †¢ Aimee Bender — novelist and short story writer, known for her often fantastic and surreal plots and characters †¢ Saul Bellow, novelist that won the Pulitzer Prize, the Nobel Prize for Literature, and the National Medal of Arts †¢ Bernard Cooper, novelist, short story writer †¢ E. L. Doctorow, novelist †¢ Richard Ellmann, literary critic, won National Book Award for Nonfiction †¢ Barthold Fles, literary agent and non-fiction writer †¢ Emma Goldman, anarchist writer †¢ Joseph Heller, author of Catch-22 †¢ Christopher Hitchens, literary critic and political activist †¢ Irving Howe, literary critic †¢ Roger Kahn. The Boys of Summer 1972 †¢ Jerzy Kosinski, author of The Painted Bird †¢ Emma Lazarus, poet and novelist †¢ Fran Lebowitz, author, known for her sardonic social commentary on American life through her New York sensibilities †¢ Seymour Martin Lipset, political sociologist. †¢ Reggie Nadelson, novelist known particularly for her mystery works †¢ Mark Obama Ndesandjo, author, half-brother of President Barack Obama †¢ Cynthia Ozick, short story writer, novelist, and essayist †¢ Jodi Picoult, novelist †¢ Ayn Rand, novelist and founder of Objectivism †¢ Lea Bayers Rapp, non-fiction and childrens fiction writer †¢ Philip Roth, known for autobiographical fiction that explored Jewish and American identity. †¢ Norman Rosten, novelist †¢ J. D. Salinger, author of The Catcher in the Rye †¢ Gary Shteyngart (born 1972) Russian-born writer †¢ Isaac Bashevis Singer, leading figure in Yiddish literature, won Nobel Prize †¢ George Steiner (born 1929) literary critic †¢ Daniel Stern, novelist] †¢ Leopold Tyrmand, writer †¢ Judith Viorst (born 1932) author, known for her childrens literature †¢ Elie Wiesel, Holocaust survivor and author of 57 books CONCLUSION The situation and the position of the Jewish-American writer have always been different from that of the other ethnicities in America and still remain so until today. One difference is highlighted by a comparison with the African-American writers. The marginal position of black authors has disappeared on the book market in the United States, but the themes of alienation and anger will not vanish as readily from their works. Instead of integration into the Literary and artistic mainstream, black writers and artists wanted, especially since the Black Arts Movement of the 1960s, to arrive at their own forms of literary expression which would have direct relevance for their lives. They wished to answer the question of their relationship to white mainstream culture by implementing a multicultural strategy: their literature is not that of assimilation, but in many ways that of establishing difference, separatism, and cultural resistance. While with the African-American writers there is no sense of the success or even desirability of social and cultural integration into the predominantly white mainstream of American society, many Jewish-American authors felt it as necessary and desirable, and as a result even managed to acquire it. Indeed, a great number of contemporary Jewish-American writers such as Norman Mailer, Saul Bellow, Joseph Heller, Bernard Malamud, Arthur Miller, Philip Roth and others have had literary success. The language employed by these writers is standard American English, they are socially accepted, and their works are read by a wide Jewish and non-Jewish audience. For this reason it is widely considered that their texts form part of a recognized literary canon, and belong to the American literary center or mainstream, as far as this may still be defined today. As much as we agreed to this idea we cannot ignore several facts which underline the necessity to view Jewish American literary productions as shaped by strong ethnic forces, and Jewish American literature as both belonging to and standing out in the multicultural American landscape. BIBLOGRAPHY Books Sanford, Sternlicht Masterpieces of Jewish American Literature Cristina, Nilsson Jewish American Literature: Bernard Malamud, Philip Roth and Cynthia Ozick Websites http://en. wikipedia. org http://www. swiftpapers. com http:// Top of Form.

Project Time Management Of Burj Khalifa Economics Essay

Project Time Management Of Burj Khalifa Economics Essay Burj Khalifa, a single place where tourism, hospitality, professionalism and leisure come together. Home to more than 1000 residences, Burj Khalifa accommodates a hotel, an observation deck, a restaurant, fitness and recreation club and also 37 floors of corporate offices. It brings in a concept of a vertical city with all the luxurious amenities made available on the top of the world. For the tourists and visitors coming to see this marvel, it is a long and a memorable journey of a lifetime (www.burjkhalifa.ae). Burj in Arabic means Tower and Khalifa stands for the name of the President of the UAE and the ruler of Abu Dhabi, his highness Sheikh Khalifa bin Zayed al- Nahyan. The initial name given to this tower was Burj Dubai but was changed to Burj Khalifa in the honour of the President for bailing out $10 billion during Dubais financial crisis. The completion of this tower has broken numerous world records. At over 828 meters (2716.5 feet) and more than 160 stories, Burj Khalifa ho lds the following records: Tallest Building in the world Tallest free standing structure in the world Highest number of stories in the world Highest occupied floor in the world Highest outdoor observation deck in the world Elevator with the longest travel distance in the world Tallest service elevator in the world (www.burjkhalifa.ae) Fig 4.2 and 4.3 showing Burj Khalifa from different angles and shades of natural day light. Emaar Properties have developed this project of Burj Khalifa. Skidmore, Owings and Merril (SOM) have designed this beautiful structure and Samsung Engineering and Construction along with BeSix and Arabtec gave out the final product by constructing this tower. Turner Construction of the United States of America was responsible for the project management of this whole undertaking. This project estimated a cost of $1.5 billion for completion. At the staggering height of 2717 feet (easily more than two Empire State Buildings), this shimmering, spiralling mixed- use tower inevitably raises the question: When is big too big? (Kamin, 2010 p.78). The design of this building has been adapted from the Islamic architecture and has been inspired from a regional desert flower, the Hymenocallis. Adrian Smith was the sculptor for this design heading this project on behalf of SOM. Constructing the Burj Khalifa required more than 22 million man hours from about 12,000 professionals and skilled workers, and more than 60 consultants and contracting companies from around the world (Skidmore, Owings Merrill, 2011 p.23). In a true sense this project was a global venture to showcase the feat of ultimate engineering and the technological advancement which the human beings have achieved through dedication and hard work all these years. Burj Khalifa was truly an international collaboration between more than 30 on- site- contracting companies from nations around the world. At the peak of construction, over 12,000 workers and contractors were on site every day, representing more than 100 nationalities (www.burjkhalifa.ae). Project time Management of Burj Khalifa: There is no doubt that the time management of this project might have been one of the most challenging tasks that the team must have faced during its construction. The size and scope of this project was on such a large scale that some problems were inevitable, irrespective of any measures taken. First we shall have a look at the construction timeline which will be analysed further. Also we will discuss the problems that the project management team had to go through and how well they were able to deal with it controlling the schedule of this project with minimum delays. Fig 4.3 Burj Khalifa Construction Timeline: January 2004 Excavation started February 2004 Piling started March 2005 Superstructure started June 2006 Level 50 reached January 2007 Level 100 reached March 2007 Level 110 reached April 2007 Level 120 reached May 2007 Level 130 reached July 2007 Level 141 reached worlds tallest building September 2007 Level 150 reached worlds tallest free standing structure April 2008 Level 160 reached worlds tallest man-made structure January 2009 Completion of Spire Burj Khalifa tops out September 2009 Exterior cladding completed January 2010 Official launch ceremony Source: www.burjkhalifa.ae The total time taken for the construction of this building was 2,192 days with the average height built per day was 37 centimetres or 1 feet and 2.88 inches (www.theatlanticcities.com). If we carefully interpret the construction timeline as shown in figure 4.3, we can understand that the work was speeding up when the project started. There was a steady growth during 2005-06 till level 50 was reached. Since then it took a long time to construct another 50 levels as the building was rising higher and the crew might be dealing with challenges arising due to it. From January 07 to July 07 the construction again picked up some speed as they were nearly building 10 floors every month. This was remarkable as the construction was reaching the heights where any construction worker might not have gotten. The construction was again slowed down in September 07 when level 150 was reached. After that it took 7 months to complete the top most floor of the building. The average height built per day might look small but considering the construction at 838 meters above ground is an achievement. Let us now move on to the actual problems faced by the project management while erecting the worlds highest structure. Issues affecting the Project Time Management of Burj Khalifa: Listed below are some of the complications that had an adverse effect on the Project Time Management of Burj Khalifa. Emaar properties had plans to throw open this building in December 2008. Chairman of the Emaar Group Mohammed Alabbar announced the delay of about nine months scheduling the opening ceremony in August or September 2009 (www.arabianbusiness.com, 2008). However the opening was further delayed and this mega structure was finally released on 4th of January 2010. The project took 5 years and 4 months for completion. There were several problems during the course of construction of this building which lead to a delay of more than a year in delivering the project. Some of them were Pumping the concrete: According to the officials pumping the concrete to the record height of 828 meters was the toughest part of constructing this tower. Two of the worlds largest pumps manufactured by Putzmeister, were used to supply concrete for the construction of this building. These pumps unified with 150 mm pipeline could supply a massive 350 bars of concrete pressure. Above level 127 of the tower, a modified mix of concrete was used to account for changing pressure requirements due to height (Skidmore, Owings Merrill, 2011). In addition to that the climatic condition of Dubai was also a factor that delayed the construction process. Work at Burj Dubai is carried out in three shifts. Due to high day time temperatures up to 50 ° Celsius the concrete works are usually carried out during the slightly cooler night time hours(www.pmw.co.in, 2007). The effects of Dubais fluctuating seasonal temperatures made it a challenge to properly pump, pour and set concrete (Skidmore, Owings Merrill, 2011). This could cause considerable delays as no concrete work was carried out during the day time. Fig. 4.4 showing the massive pipelines of the concrete pump and Fig 4.5 showing the councrete pouring process. Fig 4.4 Fig 4.5 Source: www.pmw.co.in Labour Strikes: Workers constructing the Burj Khalifa went twice on strike during the whole span of its construction. In March 2006, 2500 workers rioted at the Burj Khalifa site, demanding a raise in their pay (www.migrant-rights.org, 2010). The labourers complained of being paid as low as $4 per day and were asked to work 12 hours a day and for 6 days a week. Riots broke out and the workers vandalized various offices, cars, construction several machineries and equipment. Construction of what is expected to be the worlds tallest building was halted after 2500 workers in Dubai rioted over pay and conditions, causing damage estimated to  £ 500,000 (www.guardian.co.uk, 2006). The protest was also sympathised by the workers at the construction site of Dubais New International Airport laying aside their tools. The second protest was held in November of 2007. This protest was for their demands of pay rise as well as to provide better living conditions for the workers. The latrines are so filthy we canno t use them, we are so disgusted. The roads are full of garbage and waterlogged. Living and moving around is a great problem, an occupant reported (www.migrant-rights.org, 2010). At both the instances the government threatened the workers to return back to work or face the consequences of mass deportations. This lead to unrest and the labourers were not satisfied which directly or indirectly have affected the construction. Yet the sources claimed that this protest had no effect on the construction of Burj Khalifa. This can be considered as one of the biggest issue which might have contributed to the delays in the construction. Fig 4.6 showing the riots in 2006 and Fig 4.7 where labourers are on strike in 2007 Source: www.bbc.co.uk Dubai Economic Crisis: In the year 2009, Dubai saw a downturn in its ever booming economy. People lost massive amounts of money as they saw the economy and the glittering real estate market go down. No doubt it was a tough situation for everyone. But it was even tougher for the building projects going on at that time. One of them was the all famous and glamorous dream project of Burj Khalifa. Half of the UAEs construction projects, totalling $582bn ( £400bn), either have been put on hold or cancelled, leaving a trail of half-built towers on the outskirts of the city stretching into the desert(www.guardian.co.uk, 2009). Not just in the case of investors and developers, the credit crunch had affected the construction workers lives too. As the projects were postponed or delayed, the workers were sacked leaving them no choice but to return back to their countries. Many of these workers were from South Asia belonging to countries like India, Pakistan, Bangladesh, Sri Lanka, etc. Burj Khalifa was one of the mo st expensive projects in the history of the UAE. Undoubtedly it had a lot to do with this financial crisis. The worlds tallest building, the Burj Dubai, officially opens its doors, leaving a colossal reminder of the hubris that brought the emirate crashing in November (www.guardian.co.uk, 2010). Analysis: The project of constructing Burj Khalifa was awarded to a team of experienced construction companies. The principal developer of this project Emaar Properties is a very popular Joint Stock Company developing projects all across the world in countries like United Arab Emirates, United Kingdom, India, Pakistan, Egypt, Lebanon, China, Canada, etc. and also some joint ventures in North America, Europe, Pan-Asia, North Africa and the Middle East (www.emaar.com). Giving shape to many projects in UAE, Emaar has a major contribution in Dubais Infrastructure development. It has developed much of downtown Dubai. Construction of the world biggest mall (Dubai Mall) and the worlds tallest tower (Burj Khalifa) is associated with this company. The company is led by its president Mohamed Ali Alabbar who was also in-charge of the decision making process of the Burj Khalifa. The company follows a decentralised structure of its organisation resulting to which the decisions were made customer oriented a nd quicker. The authority was delegated to the managers of each department which made it easier to save time. This project was directly under the supervision of the ruler of Dubai, his highness Sheikh Zayed Bin Rashid Al Makhtoum and had a lot of expectations of the people across the world. Turner Constructions was responsible for the project management of the Burj Khalifa. This company is also a renowned name in the industry based in the United States of America. This organisation was constantly monitoring the progress of this project to ensure practice of good standards of project management to deliver efficient and satisfactory project outcome. Skidmore, Owing and Merrill were designing and Samsung Engineering and Construction and BeSix were constructing the project. Arabtec was involved in supplying man power to this project. The assignment was in the hands of well-known experienced professionals as they strived to achieve a dream to build the highest building in the world. In spite of having a team of best people at work, there were some problems which were hard to prevent. Some of the issues related to the delay in the construction of this project are discussed above. Unfortunately it was found that all these problems were unavoidable. The time consumption of pumping the concrete high above the ground was very much anticipated and accounted for. But in the end it took a bit more time than it was expected to finish. The fluctuating temperatures in Dubai made it much more difficult for the workers to finish the task. The problems of Labour Strikes and the Economy prices came as a surprise to the initial planning of this project. But indeed the matter was way much serious than what was just reported. There have been speculations of workers dying during the construction of this building but the whole issue was suppressed and there have been no confirmed reports for the same. In a country like UAE, which is a kingdom ruled by the kings, there is very much little of what is known as democracy. Human Rights Watch reported numerous exploitations that construction workers suffer in the UAE, including unpaid or very low wages, many years of monetary obligations to the recruitment agencies for fees, seizing of employees passport and dangerous working conditions that result in apparently high mortality rates and injuries (www.migrant-rights.org, 2010). As a result of these conditions, strikes and protests were obvious. Formation of Labour unions is also prohibited in UAE but the labour ministry promised to set a minimum wage rate on the basis of which the strikes were withdrawn and work resumed. Fig 4.8 Dangerous Work being done at the Burj Khalifa Source: www.gulfnews.com The construction was getting back to normal and shortly after couple of years of this incident, Dubai experienced major financial crisis. Once again the smooth going construction was affected and delayed the project in return. The consolidated efforts of the companies involved tried their level best to continue the work and not let the schedule be affected but it was not possible until the President of UAE and the ruler of Abu Dhabi helped them bail out the indebt city of Dubai. The whole process of constructing this tower was complex and painstaking. But Emaar properties and all other companies did a very good job in the end to complete this unique project in mere less than five and a half years time and setting many world records. Undoubtedly it was a great effort from each and every individual involved which made it possible to fulfil this dream and deliver a marvel of its kind. Fig 4.9 a picture of some of the team members involved in the construction of this project put up in the building as an appreciation for their contribution. Source: Self 4.2 Delhi Metro: Delhi, a capital city of a country ranked second in the worlds total population. Along with its population, the country is also going through a lot of economic, social, political and technological developments. Various plans and projects are been chalked out for the future to meet the needs of the ever growing population of this country and compete with other nations of the world to provide exquisite facilities. Work is in progress in few metropolitan cities which have been undergoing through a pressure of urbanisation. Delhi is one of them. According to the census of 2011, Delhi has a registered population of 16.7 million people and a growth rate of 20.96% as compared to the previous decade (www.cencus2011.co.in). With a remarkable growth in population and with limited space to accommodate, it is necessary to provide an equally capable infrastructure system which can ease the problems of its citizens. These infrastructure developments include convenient transportation facilities. Fig4.10 displaying phase I and II of Delhi Metro Project National Capital Territory of Delhi covers an area of 1486 square kilometres and is a Union Territory with all powers of State Government (www.delhimetrorail.com). The city limits are extending to fit in the size of population. It necessitates a robust transit system to transfer people from one place to another.The need to travel is a consequent need i.e. people do not travel just for the sake of it but do so only when the necessity to transfer exists. The necessity to move is dictated by peoples requirements like work, study, leisure, medical, etc. In the background of inadequate urban capacity, global warming, increasing salaries and resulting motorization, it is commonly agreed among urban planners and city building professionals that safe and efficient public transport is the best way for the future to make cities more sustainable. With these intentions in mind, the Delhi Metro was foreseen in the city of New Delhi and started its operations in 2002. Fig. 4.11 Representation of the Traffic Congestion in Delhi (Source: www.ndtv.com) Fig. 4.12 Funny but true, a crowded bus in Delhi (Source: www.ibnlive.com) The original planning for a rail based transport system in Delhi started in 1970s when the government projected that a similar system would be required for mass public transportation in the future. Since then government appointed various committees to study the scope of development of mass rapid transport system (MRTS). At that time Delhi was perhaps the only city in the world, with such a huge size of its population depended on the over-crowded and insufficient bus services as the only public transport alternative. This situation has led to the proliferation of personalised vehicles, so much so that Delhi has more registered vehicles than total number of vehicles in Mumbai, Calcutta and Chennai put together (www.delhigovt.nic.in). Similar to the present situation in Mumbai, Delhi was also tackling with problems like traffic congestion, environmental pollution, rising number of road accidents, fuel wastage, etc. Kolkata introduced a Metro railway system in the 1980s but the project e xceeded its budget and completion schedule, seriously undermining the confidence of the Government and the people in Metro systems (Sreedharan, 2008 p.57). During that period when the countrys development was sluggish, it was a gamble to once again trust a system that had failed miserably in the last attempt. Calcutta (now renamed to Kolkata) was a 17 kilometre long metro line which took 22 years for completion and the budget was overrun 14 times than what was initially planned (Sreedharan, 2008 p.3). It was a tough decision to make especially when the available technology was inadequate and the time was running out. In such circumstances, Delhi Metro Rail Corporation was established in the year 1995 which was a joint venture of Government of India and Government of Delhi. Soon after its formation, the team began planning for one of the biggest projects in India. They had a tough task ahead. The DMRC received majority of its funding from Japan Bank for International Co-operation. Th e rest of the funds were raised by the State Government of Delhi and the Central Government of India. Fig 4.13 DMRCs Profile Picture (Source: www.dmrc.com) One name that is prominently associated with DMRC and Delhi Metro is Dr. Elattuvalapil Sreedharan. Famous for his contribution as a CMD of Konkan Railway project along the western coast of India, this 760 kilometre long railway line joins three states of Maharashtra, Goa and Karnataka through criss-crossing rivers, plunging valleys and mountains that soar in to the clouds (www.konkanrailway.com). This challenging project marked the beginning of infrastructure development in India from 1990 onwards. Dr. E. Sreedharan took over as a Managing Director of DMRC in 1997. DMRC is responsible to develop and maintain Metros in Delhi. The Delhi Metro Project is designed to cover 400 kilometres across the city in four phases by the year 2021 (Sreedharan, 2008). The time plan of the project is as follows: Fig. 4.14 Table showing the project outline of Delhi Metro Phase Initiation Date Length covered (in kms) Expected End Date Actual End Date Status Phase I 1998 65 2008 2006 Fully Operational Phase II 2007 128 2012 2011 Fully Operational Phase III 2011 112 2015 On-going Phase IV 108 2021 Queued Source: adapted from DMRC website and Sreedharan, 2008 The table itself is enough to tell a tale of successful project management and an impeccable feat of construction carried out by the entire team of DMRC. Dr. Sreedharan shot to fame overnight, being the first Indian to carry out such a difficult task with ease. Various Management Institutes and professionals wanted to know the secrets of his flawless management techniques which enabled him to deliver the project proficiently. Certainly this journey would not have been easy, but Dr. Sreedharan has set up a model of an efficient mass rapid transit system and at the age of 72 years and is wanted by every transportation authority board. The Delhi Metro Project instigated similar metro railway projects in different metropolitan cities across the country. His time and cost management skills grab everyones attention. Further in the study we shall focus on time management aspects and try to analyse two main questions: What were the problems in getting this project done on time? What did he do that no one else could? Issues that could have affected Project Time Management of Delhi Metro: The Delhi Metro project was efficiently delivered on time. We look in to some of the problems which the project management team had to overcome to give out the best results. The below mentioned problems are commonly seen in Mumbai Metro Project too. There are not many differences in context of factors as both are government projects undertaken by the authorities to build an advanced commuting system. The only difference is that of the organisations building it and their management skills and structures. This single difference makes them stand apart. Following are some of the problems which the Project Management team at DMRC had to go through during the course of construction of Delhi Metro: Technology: During the early years of 1990s, India had just begun taking steps towards technological advancements. After its economic reforms in 1991, India adopted three main policies of Liberalisation, Privatisation and Globalisation. In effect of these policies, trade regime and the regulatory framework was liberalised. Some of the industries were privatised and the country also hailed foreign investment in its economy (Sarvanakumar Kim, 2012). India has been an agro-based country and during these economic reforms there was not much technological advancement happening. India had to import all the technical know-how needed for the Metro Project. In such circumstances, building such a big project was a huge risk. All credit to Dr. Sreedharan and his team for acquiring quality engineers and building such a magnificent project. The engineering team brought in many new technologies to this project like better telecommunication, automatic fare collection, advanced signalling, etc. Initially the ma terials were imported from foreign countries as per requirement but are now assembled in the country itself and have encouraged many local vendors to absorb these new technologies. A showcase of the latest in railway technology, the Delhi Metro trains run on ballast less tracks on the elevated viaduct and the underground corridor, thus minimising the need of tract maintenance and also reducing the running dimensions on the structure (Sreedharan, 2008 p.59). Moreover, these tracks have proven to be safer and provide a smooth ride to its commuters. Tunnelling: This procedure was necessary to construct the underground passage of the Delhi Metro. Tunnelling below the historic old Delhi area posed a major challenge, as the buildings there have weak foundations. It was therefore, decided to construct a tunnel at a depth of more than 20 meters (Sreedharan, 2008 p.58). With the available technology it was a big challenge to build a tunnel this deep. Vehicle and Pedestrian traffic also posed as an obstacle in the tunnelling process. It was also a risk factor for the management team as mishaps could easily occur at a place with an extensive public access. There were also difficulties in tunnelling at some sections because of hard rock. For this purpose the project had obtained special cutter heads for their tunnel boring machines (Sreedharan, 2008). The team put in tremendous efforts to resolve the oncoming problems by finding and implementing solutions without any delays. Fig. 4.15 4.16 Pictures of Tunnelling for Delhi Metro Source: www.hindu.com Substandard quality of work/ materials: This is one of the most shocking revelations of the Delhi Metro Project. Poor quality of work, no regulations for standards of safety and substandard material used to build one of the finest projects which is going to be useful in the future for at least a century. What is more shocking is that these were not just one or two incidents which happened unfortunately. These are series of accidents which were taking place one after the other in recent past. Following table shows the accidents in detail: Fig. 4.17 List of Incidents occurred at the construction site of Delhi Metro Date Incident No. of people killed/ injured 28.08.2007 A crane driver died as a concrete block fell on him due to technical failure 1 killed 21.01.2008 A construction worker died while carrying out burrowing work 1 killed 18.07.2008 A malfunctioning crane dropped 4 tonne iron beam on a passing car 2 injured 19.10.2008 An under construction flyover collapsed due to mechanical failure 2 killed and 30 injured 12.07.2009 Portion of under construction bridge collapsed as its launching girder lost balance while being erected 6 killed and 15 injured 13.07.2009 Three cranes toppled while lifting the entangled launcher under the debris of the collapsed bridge 4 injured (Source: Mid-day, 2009 The Times of India, 2009) After all these mishaps which killed 10 people in all and injured around 50, the chief project manager and managing director of DMRC, Dr. Sreedharan sent his resignation from the post which shuddered all the concerned authorities related to this project. He said, I take full moral responsibility for the accident. As head of the organisation, I have to take the responsibility (www.ndtv.com, 2009). The investigation revealed that the accident occurred on 12th of July 2009 was a design flaw in the pillar holding the structure (www.indianexpress.com, 2009). The honourable chief minister of Delhi, Mrs. Sheila Dixit inspected the site after the accident and immediately rejected Dr. E. Sreedharans resignation. She said We respect his sentiments. But we also know that the Delhi Metro and the country need him. Not only has he done good work for Delhi but also for the country (www.ndtv.com, 2009). Following this incident there has not been any other such incidents which exhibit the influence a nd power Dr. Sreedharan has on his team of members involved in the project. Mumbai is nothing different in comparison with Delhi in context of quality of work carried out. In fact the organisation, MMRDA carrying out the work on Mumbai Metro was not wise enough to learn from the mistakes of Delhi Metro. Recently, a 50 feet long concrete slab collapsed from the Metro Railways under construction fly over. This incident killed 1 person and injured 16 more (The Times of India, 2012). This cannot be considered a mistake as it was a matter of sheer negligence by the authorities. Such incidents not only cost financial losses but also result in loss of valuable time. Considering the importance of time management factor it is necessary to deploy personnel to ensure that all the safety standards are maintained at the construction site so as to prevent mishaps happening and also save a lot of time. Moving ahead we analyse the decision making of Dr. Sreedharan and its impact it had on the construction of Delhi Metro. Fig. 4.18 4.19 showing the disaster of 12th of July. Source: www.indianexpress.com Fig 4.20 toppled cranes amongst the tangled debris was the scene on 13th of July Source: www.zeenews.india.com Analysis: Every major project has to through a series of difficulties. No one has a plan of how to deal with them. Because no one knows what kind of problem they might be dealing with. But an effective project manager has the capability of solving the problems with ease and importantly, he delivers the project within its scope. Delhi Metro too had to go through numerous obstacles in each phase of its construction. Some of them are mentioned above. But it was for the project management team who took up the initiative to keep the project within its planned time and cost. In the case of Delhi Metro, it was not just a single factor that led to a certain problem. There were events which summed up to become a bigger problem. For example tunnelling was not a big issue as many transport systems these days use this method. But adding to the outdated technology present in the country it became difficult to get the process done. Similarly the amount of population in Delhi is so much in excess that restri cting public access was not possible. Therefore it became even more difficult to excavate during tunnelling and also maintain safety which resulted into many unfortunate mishaps. Undoubtedly this was the first massive project of its kind in India. Therefore this can provide a lot of valuable learning both positive and negative, to the project managers of the future. Fig. 4.21 The Metro Man of India in action. Source: www.ibnlive.in.com By the end of Phase I of this project Dr. Sreedharan was an idol and inspirational leader to many management professionals and students. Everyone wanted to know what his secret behind his flawless management techniques was. He discusses the corporate values of Delhi Metro during one of his speeches at a management institute to the aspiring management professionals. Punctuality, Integrity, Transpar

Management Practices of Planning

Management Practices of Planning La’Tonia Rice A great, powerful management practice to use in any place of work is would be the five functions: planning, leading, organizing, staffing, and controlling (Reilly, 2011). A lucrative workplace need to have an incredible staff working to help it make headway. An extraordinary pioneer (manager) will guarantee that workers are organized, educated of the arranging, heading, staffing, and controlling to achieve the objectives of the organization. Working in the banking business is extreme so applying the five-capacities in the workplace will work when it is connected legitimately. To be successful management needs to know the five capacities, and how to execute them into the workplace. Success will be reachable and achievable when every one of the five capacities are considered important and connected into the business as collaboration. In the midst of the current monetary crisis. Wells Fargo, the company on which I work, continues to be an organization that others seek to copy. On their website, Chief Executive Officer John G. Stumpfv states, Were one of Americas largest budgetary institutions. We have a significant universal presence. Were one of the worlds 40 largest employers and Americas twelfth largest private manager, with 275,000 colleagues. (wellsfargo.com) Like any lucrative business, Wells Fargo relies on the use of management functions such as planning, organizing, leading and controlling for operational reasons. These functions of management might be influenced by interior and outer factors such as corporate society and the economy. Wells Fargo’s utilization of the four functions of management can also be influenced by different factors such as globalization, technology, improvement, diversity and ethics. The four functions of management: planning, organizing, leading and controlling, are troublesome under the best of circumstances. There are also inward and outside factors that can impact how management performs these functions. One of the largest inside factors is the society of an organization. Society is the way by which employees feel about their organization, their observation of how the organization feels about them and their willingness to do what is best for the organization because they have to, not because it is a standard. In the unlikely event that an organization has a positive, significantly established society then the four functions are much easier to work through and execute. Planning is the establishment pillars of organization. Organizing wraps describing an acquaintanceships destinations, making a general strategy for achieving those goals, and making a far reaching movement of plans to consolidate and coordinate activities. Planning incorporates both the generalized perspective of the association, e.g., its deputation, and the narrowest, e.g., a strategy for fulfilling a particular objective. (Erven, 1994). Planning obliges organization to evaluate where the organization right away is and where it might be in the advancing years. From that point, a suitable strategy is resolved and actualized to accomplish the organizations purpose and aim. Planning is an unending strategy. There may be sudden systems needed to be executed throughout an emergency. There are outer components that continually influence an organization, both emphatically and adversely. Contingent upon the conditions, an organization may need to modify its strategy with respect to specific goals. This sort of readiness or game plan is known as strategic planning. (Reilly, Minnick, Baack, 2011) In strategic planning, management examines interior and outer elements that may influence the organization, its objectives and goals. One of the essential instruments of strategic arranging is the utilization of SWOT Analysis, a strategy that helps associations find their qualities and shortcomings, recognize zones of chance and take preventive measures against dangers emerging from both interior and outside natural elements. Leading is considered to be third in regards to managements four function. Working under this role helps managers control and oversee the movements of the staff. Leading managers motivate employees, direct the activities of others, select the most effective communication channel, or resolve conflicts among members. It likewise empowers them to render support to the representatives by managing them in the right heading, to accomplish the organizations objectives and additionally perform their particular or profession objectives, which might be controlled by inspiration, correspondence, division flow, and office initiative. Leading is an attempt to motivate and lead the employees around arranged goals. Leading plans to delegate undertakings to subordinates, doing this the right way could be useful in expanding the benefit of the whole association. Leading is attempted by all levels of the management. A predominant guides his subordinate who thus delegates errands to the individuals he administers et cetera. The specialist on the shop floor additionally coordinates the machines to perform certain assignments. Leading is an extremely human capacity of management in that it manages individuals on an individual foundation. Managers with an obligation to coordinate must be touchy to conduct examples and can read non-verbal communication in order to settle on additional educated choices in regards to their representatives. Another capacity of the management is getting ready and getting organized. A great example is grouping the laborers whom are accountable for welding under a separate boss, or setting up a group of programming architects under a particular team leader. Management must compose all its assets in advance, to take after the game plan chose throughout the arranging procedure. While deciding the hierarchy of the organization, supervisors must take a gander at the prerequisites of distinctive divisions or offices. They should additionally guarantee the harmonization of staff, and attempt to discover the most ideal approach to handle the paramount undertakings and decrease unnecessary use inside the organization. Management decides the division of work as stated by its need. It likewise need to choose for suitable divisions to hand over power and obligations. Some cutting edge management masters additionally incorporate the capacity of staffing as a paramount management polish. Without human assets, no organization can get off the ground, in addition to work together and make benefits. Indeed the most work effective plans of action like web advertising and counseling oblige skill as learned people whose employment it is to distinguish patterns, do research and give strategies for success or answers for issues. In businesses where labor is needed for paramount techniques of preparation, for example, assembling, mining, autos and substantial building, staffing could be an urgent part of the business. Staffing is an essential capacity on the grounds that it puts the right man in the right occupation. It is a continuous action as representatives stay with leaving and joining the, they likewise resign every now and then leaving vacant places in different positions. Productivity is a prime center of this capacity as overseeing individuals is the hardest employment there is, everything must be represented, leaves, installments, profits, therapeutic recompenses, standardized savings bookkeeping and considerably more. Controlling; the final of the five capacities of management, incorporates creating execution guidelines, which are adjusted to the organizations goals. It additionally includes assessment and reporting of real occupation execution. The point when these focuses are pondered over by the management, it is important to look at both these things. The controlling capacity intends to check if the undertakings being dispensed are performed on time and as stated by the principles set by the quality division. Controlling happens after the arranging methodology has been actualized and the undertakings appointed. It intends to check whether the effects are in accordance with the targets set onward in the first arrange. Measures must be set as stated by the assets accessible and representing outer variables, which may influence execution. The controlling courses of action, in correlation with other three, are a ceaseless procedure. All levels of management join in this capacity. Control is likewise changing in nature as the administration can envision future issues, embrace essential preventive measures, and set aside a few minutes. Powerful and effective administration prompts victory, which is the achievement of targets and objectives that an association sets for its self. Obviously, for accomplishing a definitive objective, inventive critical thinking and effective provision of each of the five capacities is important. Evidence-based management is an element management method that depends on observational discoveries. This is a moderately new management strategy that looks to minimize blunders and misfortunes, through accurate arranging. Figure out a few approaches to apply this method in your work environment. Today, successful manufacturers producers distinguish the significant part that operations administration has influence of the general hierarchical procedure to establish and maintain global leadership. Although managers perform the same basic functions, there are a variety of styles and personalities that contribute to his/her success. Many factors are involved such as the culture of the organization, the personality of the managers, the type of industry, the level of the manager. This is why the five functions: planning, leading, organizing, staffing, and controlling are a great, powerful management practice to use in any place of work is would (Reilly, 2011).